Step by Step Guide

NEAS Sealift & Packaging Services

The NEAS Sales Team is available to assist you at any point by phone (1-877-225-6327) or by email (sales@neas.ca).

How to Submit

Sealift Reservation Form

There are three ways to get your reservation for space on the sealift started:

Of course, our Sales Team is available at any time to assist you in placing your reservation.

Once you have submitted the Sealift Reservation Form, you will receive a confirmation acknowledging our receipt and promise to follow up within 24 hours.

Important Considerations

Declaring Dangerous Cargo

Shipments of dangerous goods, or dangerous materials, are subject to special controls and are governed by the International Maritime Dangerous Goods (IMDG) Code.

NEAS customers must comply with these safety standards and complete the required Transport Canada declarations as well as provide the Material Safety Data Sheet (MSDS) for their cargo.

Consult the NEAS Sailing Schedule for the deadline to deliver dangerous cargo to NEAS. For dangerous goods requiring packaging by NEAS, please refer to “Determine Packaging Requirements” below.

Transportation of Dangerous Goods Program

Important Considerations

Insuring Your Cargo

NEAS offers competitively priced, “ALL RISK” Marine Cargo Insurance. This insurance is tailor-made to support Arctic sealift customer requirements.

Important to note that NEAS’ maximum legal liability, regardless of the circumstances, is $2600.00 per cargo unit. As such, NEAS strongly recommends that all cargo be insured, whether you insure it yourself or through NEAS’ cargo insurance. Important as well that the client declares the proper declared value at this time.

Important Considerations

Arranging Delivery to Site (DTS)

NEAS can assist you in arranging local delivery of your goods from the high water mark to final destination in the community. Client must notify us during the reservation process that they require local delivery in the community.

How To

Determine Packaging Requirements

All cargo must be stackable and weather proof before being loaded on the intended vessel. It is essential that all cargo is packaged according to the NEAS Packaging Guidelines. This ensures that your cargo will arrive at its final destination securely and damage-free, and also ensures the protection and safety of everyone who handles your cargo.

NEAS offers state-of-the-art packaging services, including containerization, consolidation, less-than-container loads (LCL), crating, palletization and packaging of all other cargo, including possible special considerations for vehicles and equipment.

There are three ways to arrange for NEAS to package your cargo:

How To

Finalizing the Shipping Contract

Your reservation is complete when you have agreed to the NEAS Terms and Conditions of our Marine Transportation Contract and are issued a Signed Contract.

Once our Sales Team processes your reservation, we will issue a contract for you, and once duly executed, you will receive a Booking Number that will be required when making an appointment for delivery of your cargo and when delivering to the terminal.

How To

Deliver Your Cargo to NEAS

NEAS facilities (Cargo Service Centre and Terminal) accept deliveries of cargo beginning on May 1 of each season. You must schedule an appointment to have your cargo delivered.

  • NEAS Cargo Service Center – For cargo requiring packaging – 1-866-908-0807
  • NEAS Marine Terminal – For cargo ready to be loaded – 1-888-908-0000

The delivery cut-offs vary depending on whether you:

  • Are delivering cargo to be packaged at the NEAS Cargo Service Centre
  • Are shipping dangerous cargo requiring packaging
  • Are delivering cargo export packed directly to the NEAS Terminal

Consult the NEAS Sailing Schedule for the deadlines applicable to your selected sailing date. Remember, if your cargo will be packaged by a third party, you must ensure that your packager complies with the requirements from the NEAS Packaging Guide.

You will receive a Receipt when you deliver your cargo to NEAS. Retain this receipt for your records.

Overview

Invoicing & Payment

You will receive your invoice for Marine Transportation once your cargo is loaded and the ship departs. For packaging invoices, once your cargo is packaged, invoices are sent out weekly. Note that packaging and transportation invoices are not combined on one invoice.

Overview

Receiving Your Cargo

The NEAS schedule is updated daily and posted on line. Check this link frequently for updates as arrival dates are subject to change due to weather, ice and other factors.

NEAS releases your cargo according to the instructions contained on the cargo manifest. In order to take possession of cargo, you or your designate are required to provide identification.

You must sign the cargo manifest upon receipt of the goods and any damages or omissions must detailed on the signed manifest. This will be required if a claim is submitted by you.

Essential Steps

Sealift & Packaging Checklist

  1. Click on the Sealift Reservation Form and fill in ALL information requested
  2. Declare any Dangerous Goods
  3. Make sure your cargo is adequately insured against damage or loss
  4. Arrange for Delivery to Site (DTS)
  5. Determine your packaging requirements
  6. Review the NEAS Terms and Conditions and sign and return your contract (s)
  7. Make sure you make note of the Marine Booking Number you will be sent once contract is finalized
  8. Schedule an appointment to deliver your cargo according to the THREE posted deadlines for:
    • Cargo requiring packaging at the NEAS Cargo Service Center
    • Dangerous Goods requiring packaging by NEAS
    • Cargo that is already packaged and ready to deliver to Terminal
  9. Deliver your cargo and retain your receipt for reference
  10. Contact our Accounts Receivable Department to arrange payment of your invoice
  11. Reference the schedule often for the latest ETA in to your community
  12. Contact our beach personnel upon ship’s arrival to inspect and review manifest. Sign it.